Thanks to the staff at 21st Century for guiding us through the process of starting and becoming a CHAP accredited agency. The knowledge and support that you have provided has made our journey a pleasant and rewarding one. I want to especially acknowledge Mike Wolff our account manager who has been exceptional to work with. He has been readily available for questions and always finds a solution. During our survey we needed a document immediately and urgently. I emailed Mike, and within seconds, it was available to me! Now that’s what I call outstanding service! Carol Anderson has also gone above and beyond to be helpful to us. She has been on her laptop in between flights emailing me information in response to my questions. She has truly been a blessing and I could not have made it through this process without her. I would definitely recommend 21st century to anyone needing the services they provide.
Owner, Ascent Home Health and Hospice